HARTLEYS
Lettings

   

We pride ourselves on our commitment to excellent customer service. Here are a selection from the hundreds of genuine "thank you" letters we receive on a monthly basis from both buyers and sellers...

  Dear Trudi

When my daughter obtained a job in London and decided to move there to live with her boyfriend she asked me to help her to rent out her apartment.  I was, needless to say somewhat apprehensive but at the first meeting with Natasha Baum her professional attitude and level of knowledge put my mind totally at ease.  The service which we have received since and the ease with which a tenant has been appointed has reinforced my original impression.  I would have no hesitation in recommending Hartleys to any existing or prospective Landlords and am more than happy that we chose Hartleys.
Kind Regards
Richard Brabbins

To Trudi
Just a little note to say thank you so very much for helping me with the new property.  I really appreciate all that you have done for me.
Yours with great thanks
Justin

Brilliant, you are efficient Tracie.  Many thanks.
M McAllister

Thanks very much Lisa, please pass on our thanks to all the girls who have managed our properties over the years.
Mrs N Moorehouse

I prefer and enjoy the seemingly personal touch of the very friendly and helpful Hartleys' staff who always have time to listen and talk to me, something I sadly missed with alternative estate agents.  They are very thorough and professional and yet provide a happy and informal approach I welcome.
Mr I West

We leave the matter in your wonderfully capable hands.
Warm Regards
John & Kathleen

I would like to take this opportunity of thanking you and your team for kind support during difficult times.
Many regards
Mr Limbachia

OK well I know you will do what you can to get someone in you always do.  I think I'm very lucky to have you looking after me, thank you very much.
Mr Harlow

Charlotte
Thanks for the update.  As ever you are doing a great job!
Mr R Peacock

Thank you all for your help in negotiating with our tenants, we were both very impressed by your patience and professionalism.  We think you all do your jobs extremely well.  Keep up the good work.
Mr & Mrs Brocklehurst

I was impressed with the responsiveness and speed with which you got potential tenants in to view the property.  The marketing materials and competitive fees were also impressive aspects.
Mr French

Thank you so much for all the support you've given us in the past two years.
Mr Silvederio
Hartleys Letting team provide an excellent, efficient, professional and friendly service and I would not hesitate in recommending them to others.
Mr Santoro

That's what I call great service!!  Thanks.
Robin Hepworth M.R.E.C.

Dear Natasha
 May I take this opportunity to express how impressed I have been with you both in particular, and Hartleys in general.  You have been responsive, supportive and have offered advice in a most helpful and constructive manner, maintaining excellent communications throughout.  Over the years I have dealt with many agents and never before have I seen such a quality of service and care for the needs of clients.  You have kept abreast of the needs of the process and ensured the successful outcome in a most cheerful and friendly manner.  My thanks to you both.
Best regards Kevin Shelton-Smith

I was impressed with the responsiveness and speed with which you got potential tenants in to view the property. The marketing materials and competitive fees were also impressive aspects.
Mr French

The speed and quality of the tenant found was astonishing. Every aspect of Natasha and Emily's service was exceptional.
Mr Smith

Afternoon Hayley!
Yes we got everything thanks and we are in and very happy! Thanks again for everything, you've been brilliant. I'll pop in with some choccies or something when I get back. I wanted to do it last week but we didn't seem to have a moment to breath!!!!

Regards Sarah



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